Corsendonk Hotels
Frequently asked questions

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Frequently asked questions

Everything you need to know about our online check-in and the digital room key in your Wallet.

Overview

Digitale kamersleutel

Click a question to see the answer. Not finding what you're looking for? Our reception team is happy to help.

Room key in Apple Wallet
A Wallet key allows you to store your digital room key so you can open doors with your phone or a compatible smartwatch.
If your device is compatible with Wallet keys, you'll see an "Add to Wallet" button at the end of your online check-in.
Don't worry, you can always check in at the reception when you arrive at the hotel. You can also ask for help if necessary!
Yes, you can use both at the same time.
If you book multiple rooms on the same date, the Wallet Key will only be activated for the room assigned to you. If you book a room for multiple dates, a different Wallet key will be activated for each stay. Each key is only active for your current stay after you complete your online check-in.
Als uw Android-telefoon kwijt of verloren is, kunt u via de Find My Device-app het apparaat op afstand verwijderen of wissen. Zie: Find, protect, or erase device – Google Account Help.
  • Android: Android 9 or higher with NFC enabled.
  • Google Wallet: The latest version of the Google Wallet app (recommended).