LEGAL DISCLAIMER CORSENDONK HOTELS & CLUBS

GENERAL

1.1 These terms and conditions of sale always form an integral and indisputable part of any written confirmed agreement between the client and Corsendonk Hotels, whether by letter, fax, or e-mail.

CONFIRMATIONS

2.1.a The reservation is only final when this contract has been signed for approval by the client and is in the possession of Corsendonk Hotels, with the proviso in Article 3.2 of these terms and conditions.

2.1.b. The requested advances and/or deposits must be paid within 7 days.

2.2. The signatory of this contract guarantees by his signature that he is authorised to do so.

2.3. Amendments and additions shall only be valid if in writing and signed by both parties.

2.4. The client who makes a reservation for several people, groups, etc. is personally required or co-required to pay the total (final) bill, even if each guest is individually invoiced. The client is required, on the basis of art. 1120 Civil Code, whereby he undertakes to fulfil the obligations/payment obligations of the third party/guests/group members in his own name.

ADVANCE PAYMENT AND DEPOSIT

3.1. The hotel is entitled to ask the guest for an advance and/or deposit.

3.2. If the requested advance payments and/or deposits are not paid within the stipulated period, the event contract or reservation shall be deemed to be unilaterally terminated at the client’s expense, ipso jure and without notice of default.

3.3. Advances paid shall not be eligible for repayment, not even in the event of force majeure, government order, etc. -see art. 9.3- except subject to the arrangement provided for in art. 4.3 to 4.8.

CHANGE IN THE NUMBER OF PARTICIPANTS OR CANCELLATION OF A RESERVED EVENT OR RESERVATION BY THE CLIENT.

4.1. Any change in the number of participants for a booked event or reservation must be communicated to the hotel in writing more than 2 days before the start if the change is not more than 20% of the original number of participants, more than 15 days before the start if the change is more than 20% of the original number of participants.

4.2. In the event of a change in the number of participants not notified in accordance with Art. 4.1, the original number of participants booked or the number currently present shall be charged, whichever is greater.

4.3. Full cancellation is only possible by registered letter. The date of receipt of this letter shall be deemed to be the cancellation date and to have been received 3 working days after the postmark.

4.4 In the event of a complete cancellation of a booked event or reservation more than 120 days before the start, 20% of the total amount of the event contract will be charged as a cancellation fee.

4.5. In the event of a complete cancellation of a booked event or reservation more than 60 days before the start, 40% of the total amount of the event contract will be charged as a cancellation fee.

4.6. In the event of a complete cancellation of a booked event or reservation more than 30 days before the start, 60% of the total amount of the event contract will be charged as a cancellation fee.

4.7. In the event of a complete cancellation of a booked event or reservation more than 15 days before the start, 80% of the total amount of the event contract will be charged as a cancellation fee.

4.8. In the event of a complete cancellation of a booked event or reservation less than 15 days before the start, 100% of the total amount of the event contract will be charged as a cancellation fee.

ADDITIONAL COSTS

5.1. All meals, drinks or other services not mentioned in the contract will be charged to the client by the hotel, unless the hotel has been informed in writing that these costs must be paid for individually by the participants, without prejudice to Article 2.4 of these terms and conditions.

OCCUPANCY AND VACANCY OF ROOMS

6.1. Unless otherwise contractually agreed, rooms reserved for a client shall be available at 14:00 and rooms of clients leaving the hotel shall be vacated by 10:30.

RESPONSIBILITIES

7.1. The client shall insure the hotel against all claims for damages by third parties in the event that such damages are caused by the participants in his event.

7.2. The client shall also be liable for any damage caused to the hotel or its staff by participants in its event.

7.3. The hotel will only store the participants’ luggage from the time of their arrival in the room until 10:00 on the day of departure. Materials intended for seminars, presentations, exhibitions or other events and/or the client’s vehicles are never taken into custody.

7.4. The guest and the contracting party shall be jointly and severally liable to the hotel owner for any damage caused to persons, the building, its furnishings or equipment, and places which are accessible to the public.

COMPLAINTS

8.1. Complaints concerning the services provided shall not be accepted unless they are immediately made in writing to the hotel owner/reception.

PAYMENT

9.1. Al Our invoices are payable in cash at our address, without discount. In the event that the invoice is not paid on the due date, the amount of the invoice shall, ipso jure and without prior notice of default, be increased on the one hand by a fixed compensation amounting to 10% of the invoice amount, with a minimum of €65, and on the other hand by late payment interest of 1% per month, as of the invoice date until the date of full settlement of the invoice.

9.2. Any hotel bill which is the subject of a price reduction, refund or commission granted by the hotel owner shall be cancelled if the bill is not paid by the due date.

9.3 All instances of force majeure or accident shall automatically release Corsendonk Hotels from any obligation, without the co-contracting party being able to claim any compensation (see also Article 3.3). The following non-exhaustive situations are considered as force majeure: accidents, material breakdown, exceptional weather conditions, fire, strikes, lock-out, theft, exceptional traffic disruption, terrorism/war, epidemics and pandemics, orders from the authorities, disruptions in the supply of energy, as well as the situations to be declared as force majeure by the court.

JURISDICTION

10.1. Any dispute regarding our invoices falls under the jurisdiction of the courts of Antwerp, Turnhout Division, and is governed by Belgian law.

NULLITY

11.1 The nullity of one or more clauses of the agreement does not imply the nullity of the rest of the agreement. The parties undertake to replace the void clauses with legally valid clause(s), which will correspond to the spirit of the agreement, the customs of the sector, or will be as close as possible to them.


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